HENI has partnered with various trusted shipping couriers for the delivery of Alias and Pixel Pieces However, should you wish to organise your own shipping or collect the artworks in person, please discuss this with your member of our Client Liaison team.
Alias and Pixel Pieces are shipped from the UK and can be shipped internationally. The prices provided are exclusive of VAT, delivery charges, insurance or any customs or import duties or local taxes that may be payable. For orders shipping to the UK, Standard Rate VAT will be applied and collected at the time of payment.
If your shipping address is outside the UK, you will be responsible for any customs or import duties and local taxes that may be payable. Where such duties or taxes are payable in respect to any works ordered, HENI does not collect and pay them on your behalf. You are responsible for paying any amounts due directly to the applicable customs authority. HENI is not able to offer any guidance on customs or import duties or local taxes, and we recommend that you contact your local customs office for details.
Should the need arise to change your delivery address it is possible; however, if you choose to deliver to a different country than initially requested, this could impact the total value of your original order. Please complete and submit the Change of Address Request form and one of our Customer Care advisors will be in touch to confirm.
There are certain countries that HENI cannot ship to. If you would like more information or should you encounter an error during the checkout, please contact Customer Care here.