HENI aims to dispatch all the artworks within two months of the close of the application window. Please note that the exact timing is subject to demand, production capacities and potential shipping delays. As soon as your order is ready to dispatch, you will receive an email confirmation with the tracking information.
HENI has partnered with various trusted shipping couriers for the delivery of our editions. As such, we are unable to facilitate in-person collection or organise independent shipping.
The Vespers are shipped from the UK and can be shipped internationally. The prices indicated are exclusive of VAT, delivery charges, insurance or any customs or import duties or local taxes that may be payable. For orders shipping to the UK, Standard Rate VAT will be applied and collected at the time of payment.
If your shipping address is outside of the UK, you will be responsible for any customs or import duties and local taxes that may be payable. Where such duties or taxes are payable in respect to any works ordered, HENI does not collect and pay them on your behalf. You are responsible for paying any amounts due directly to the applicable customs authority. HENI is not able to offer any guidance on customs or import duties or local taxes, and we recommend that you contact your local customs office for details.
Should the need arise to change your delivery address, it is possible; however, if you choose to deliver to a different country than initially requested, this could impact the total value of your original order. Please complete and submit the Change of Address Request form and one of our Customer Care advisors will be in touch to confirm.
There are certain countries that HENI cannot ship to. If you would like more information or should you encounter an error during the checkout, please contact Customer Care here.